Privacy Policy

1. Browsing this website

This website (2400.ai) is operated by Shuqrana Inc. DBA 2400.ai. You can read it without creating an account or giving us any personal information.

2. Cookies and analytics

Analytics is off until you choose "Accept analytics" in the cookie banner. If you accept, we use Google Analytics to measure visits and which pages and buttons are used, which sets analytics cookies in your browser. If you decline, no analytics cookies are set and the site works the same way.

Your choice is saved in your browser’s local storage so we do not ask on every visit. You can change it at any time with "Cookie preferences" in the footer of any page.

3. Error reports

If a page fails to work properly we may receive an automated technical report (the error, the page address, and your browser and device type) through our error-monitoring provider. These reports are used only to fix problems. They do not use cookies.

4. Links to other services

Buttons such as "Talk to 2400" open our scheduling page on Calendly, and some links open LinkedIn. Those services are run by other companies under their own terms and privacy policies.

5. Questions

For any privacy question or request, contact partners@2400.ai.

1. Information We Collect

We may collect:

• Name, email, phone number, title, company name, and contact details.
• Company profile, website, product, service, pricing, proof points, and GTM information.
• Target accounts, industries, buyer personas, customer segments, and campaign preferences.
• LinkedIn, email, or other professional account information you choose to provide or connect.
• Communications with 2400.ai, experts, prospects, clients, or platform users.
• Campaign activity, expert introductions, meetings, responses, notes, and opportunity activity.
• Billing, subscription, invoice, and payment-related information.
• Device, browser, IP address, log data, cookies, and platform usage information.

2. How We Use Information

We may use your information to:

• Create and manage your client account.
• Set up and run campaigns.
• Identify, match, and reach relevant experts.
• Create campaign messaging, positioning, outreach, and opportunity materials.
• Coordinate expert conversations, introductions, GTM campaigns, and AI solution opportunities.
• Communicate with you about platform activity, opportunities, updates, billing, and support.
• Improve platform workflows, matching, analytics, security, and user experience.
• Process payments, invoices, subscriptions, and account administration.
• Comply with legal, security, and business obligations.

3. How We Share Information

We may share your information with:

• Experts when relevant to a campaign, introduction, or opportunity.
• Prospects or target contacts as part of approved campaign outreach.
• Service providers who support hosting, analytics, communication, CRM, payments, security, operations, or platform functionality.
• Third-party platforms or tools you choose to connect or use.
• Legal, regulatory, or government authorities if required by law.
• Business successors in connection with a merger, acquisition, financing, restructuring, or sale of assets.

We do not sell your personal information for money.

4. Connected Accounts

If you connect LinkedIn, email, or another third-party account, we may use that account for campaign-related activity you authorize.

Third-party platforms have their own terms and privacy policies. 2400.ai is not responsible for how those platforms collect, use, or process information.

5. Cookies and Tracking

We may use cookies, pixels, analytics tools, or similar technologies to operate the platform, understand usage, improve performance, personalize experience, and support security.

You may control cookies through your browser settings. Some platform features may not work properly if cookies are disabled.

6. Data Retention

We keep information for as long as needed to provide the platform, manage campaigns and opportunities, process payments, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

7. Security

We use commercially reasonable safeguards to protect information.

No system is completely secure, and we cannot guarantee that information will always remain secure.

8. Your Choices

You may request to access, update, correct, or delete certain personal information by contacting us.

We may retain some information for legal, security, fraud prevention, dispute, accounting, tax, payment, or legitimate business reasons.

9. California Privacy Notice

If you are a California resident, you may have certain privacy rights under California law, including the right to know, access, correct, delete, limit certain sensitive information uses, opt out of certain sale or sharing, and not be discriminated against for exercising applicable privacy rights.

To exercise privacy rights, contact us at: partners@2400.ai

We will not discriminate against you for exercising rights available under applicable privacy law.

10. U.S. Users

The platform is operated from the United States.

By using the platform, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in other jurisdictions.

11. Children's Privacy

The platform is intended for business professionals and is not directed to children under 13.

We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted in the platform or otherwise made available. Continued use of the platform means you accept the updated Privacy Policy.

13. Contact Us

For privacy questions or requests, contact:

Shuqrana Inc. DBA 2400.ai 525 Chapman Drive Corte Madera, CA 94925 Email: partners@2400.ai

1. Information We Collect

We may collect:

• Name, email, phone number, location, and contact details.
• Professional background, job history, skills, expertise, industry experience, and profile information.
• LinkedIn profile information or other professional account information you choose to provide or connect.
• Campaign preferences, target industries, target accounts, and opportunity interests.
• Communications with 2400.ai, clients, prospects, or platform users.
• Meeting, campaign, introduction, and opportunity activity.
• Device, browser, IP address, log data, and platform usage information.

2. How We Use Information

We may use your information to:

• Create and manage your expert profile.
• Match you with clients, campaigns, opportunities, and introductions.
• Create campaign messaging, positioning, outreach, and opportunity materials.
• Coordinate meetings, introductions, advisory opportunities, GTM campaigns, and AI solution opportunities.
• Communicate with you about platform activity, opportunities, updates, and support.
• Improve platform workflows, matching, analytics, security, and user experience.
• Comply with legal, security, and business obligations.

3. How We Share Information

We may share your information with:

• Clients or prospects when relevant to a campaign, introduction, or opportunity.
• Service providers who support hosting, analytics, communication, security, payments, operations, or platform functionality.
• Third-party platforms or tools you choose to connect or use.
• Legal, regulatory, or government authorities if required by law.
• Business successors in connection with a merger, acquisition, financing, restructuring, or sale of assets.

We do not sell your personal information for money.

4. LinkedIn and Third-Party Accounts

If you connect LinkedIn or another third-party account, we may use that account for campaign-related activity you authorize.

Third-party platforms have their own terms and privacy policies. 2400.ai is not responsible for how those platforms collect, use, or process your information.

5. Cookies and Tracking

We may use cookies, pixels, analytics tools, or similar technologies to operate the platform, understand usage, improve performance, and support security.

You may control cookies through your browser settings. Some platform features may not work properly if cookies are disabled.

6. Data Retention

We keep information for as long as needed to provide the platform, manage campaigns and opportunities, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

7. Security

We use commercially reasonable safeguards to protect information.

No system is completely secure, and we cannot guarantee that information will always remain secure.

8. Your Choices

You may request to access, update, correct, or delete certain personal information by contacting us.

We may retain some information for legal, security, fraud prevention, dispute, accounting, or legitimate business reasons.

9. California Privacy Notice

If you are a California resident, you may have certain privacy rights under California law, including the right to know, access, correct, delete, and opt out of certain uses of personal information, subject to legal limitations.

To exercise privacy rights, contact us at: partners@2400.ai

We will not discriminate against you for exercising rights available under applicable privacy law.

10. U.S. Users

The platform is operated from the United States.

By using the platform, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in other jurisdictions.

11. Children's Privacy

The platform is intended for professionals and is not directed to children under 13.

We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted in the platform or otherwise made available. Continued use of the platform means you accept the updated Privacy Policy.

13. Contact Us

For privacy questions or requests, contact:

Shuqrana Inc. DBA 2400.ai 525 Chapman Drive Corte Madera, CA 94925 Email: partners@2400.ai