Terms & Conditions

1. Platform Purpose

2400.ai helps companies build an expert-powered GTM motion by identifying, reaching, and activating industry experts connected to target accounts, buyer ecosystems, industries, and markets.

2400.ai may support client onboarding, target account campaigns, expert discovery, expert outreach, warm introductions, GTM campaigns, meeting coordination, and AI solution opportunities.

2400.ai does not guarantee any specific meeting, introduction, expert engagement, client opportunity, revenue, or business outcome.

2. Client Responsibilities

You agree to:

• Provide accurate company, product, service, customer, pricing, proof point, and target market information.
• Provide target accounts, industries, buyer personas, and campaign guidance when needed.
• Review and approve messaging, positioning, or campaign materials when requested.
• Designate a point of contact for campaign coordination.
• Participate in qualified expert or prospect conversations in a timely manner.
• Comply with applicable laws, platform rules, privacy obligations, and outreach requirements.

You are responsible for the accuracy, legality, and completeness of all information you provide to 2400.ai.

3. Campaigns and Outreach

2400.ai may create and manage campaigns based on your target accounts, industries, buyer personas, approved messaging, and GTM goals.

Campaigns may include LinkedIn, email, or other professional outreach.

You authorize 2400.ai to use information you provide to create campaign messaging, expert positioning, outreach content, and opportunity materials.

4. LinkedIn and Third-Party Accounts

If you connect LinkedIn, email, or any third-party account, you authorize 2400.ai to use that account for agreed campaign-related activity.

You are responsible for complying with all third-party platform terms and policies.

2400.ai is not responsible for LinkedIn, email, or third-party restrictions, rate limits, account limitations, platform changes, or account actions.

5. Experts and Opportunities

2400.ai may identify or introduce experts who may have industry knowledge, account context, relationships, or potential warm-introduction opportunities.

Unless separately agreed in writing, expert conversations do not guarantee introductions, meetings, commercial engagement, revenue, or results.

Any paid expert engagement, advisory work, referral arrangement, revenue share, profit share, project work, or other commercial arrangement will be agreed separately in writing through an addendum, order form, or separate agreement.

6. Fees and Payment

Client will pay all fees agreed in an order form, invoice, subscription plan, addendum, or separate written agreement.

Unless otherwise agreed, fees are billed in advance and are non-refundable.

2400.ai may pause or suspend services if payment is late or if payment information is invalid.

Fees do not include LinkedIn Premium, Sales Navigator, third-party tools, expert compensation, referral fees, revenue share, success fees, or project costs unless separately agreed in writing.

7. No Bypass

You agree not to bypass 2400.ai for any expert, advisor, consultant, referral source, prospect, customer, business opportunity, campaign opportunity, or AI solution opportunity introduced, sourced, or generated through 2400.ai.

You may not directly engage, contract with, invoice, compensate, or receive services from such expert or opportunity without informing 2400.ai and coordinating the engagement through 2400.ai.

This applies during your use of the platform and for twelve (12) months after your last platform-related introduction, campaign, or opportunity activity.

This does not apply to relationships or opportunities you can clearly show existed before 2400.ai's introduction.

8. Confidentiality

Each party may receive confidential business, customer, financial, technical, product, campaign, or strategic information from the other party.

Each party agrees to protect confidential information, use it only for platform-related purposes, and not disclose it to unauthorized third parties.

This section survives termination.

9. Intellectual Property

You retain ownership of your company information, products, services, trademarks, customer data, and confidential materials.

2400.ai retains ownership of its platform, software, AI agents, workflows, templates, campaign systems, processes, data models, and reusable GTM frameworks.

Any client-specific deliverables, AI solutions, product concepts, or project materials will be governed by a separate written addendum or agreement.

10. Professional and Lawful Use

You agree not to use the platform to:

• Send false, misleading, unlawful, or spam-like messages.
• Misrepresent your company, product, service, customers, or results.
• Upload or share confidential information without permission.
• Violate privacy, employment, intellectual property, anti-spam, or platform rules.
• Harm 2400.ai, experts, prospects, clients, or platform users.

2400.ai may suspend or remove access if you violate these Terms or may harm the platform, experts, clients, prospects, or users.

11. No Employment or Partnership

2400.ai is an independent contractor.

Nothing in these Terms creates an employment, partnership, joint venture, agency, franchise, or fiduciary relationship between you and 2400.ai or between you and any expert.

12. Limitation of Liability

To the maximum extent permitted by law, 2400.ai will not be liable for indirect, incidental, special, consequential, punitive, lost-profit, lost-revenue, or lost-business damages.

2400.ai's total liability under these Terms will not exceed the fees paid by you to 2400.ai in the three (3) months before the claim arose.

13. Termination

You may stop using the platform at any time.

2400.ai may suspend or terminate access if you violate these Terms, fail to pay fees, provide false information, misuse the platform, bypass 2400.ai, or act in a way that may harm 2400.ai, experts, clients, prospects, users, or the platform.

Sections related to payment, confidentiality, no bypass, intellectual property, and limitation of liability will survive termination.

14. Updates

2400.ai may update these Terms from time to time.

The updated version will be posted in the platform or otherwise made available. Continued use of the platform means you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-law principles.

Any dispute will be handled in the state or federal courts located in California, unless otherwise required by law.

16. Acceptance

By creating a client account, signing up, connecting an account, starting a campaign, accepting an order form, or using the platform, you confirm that you have read, understood, and agreed to these Terms.

1. Platform Purpose

2400.ai helps experts convert their domain expertise, industry knowledge, and professional network into advisory, consulting, GTM, AI solution, and business opportunities.

2400.ai may support expert profiles, campaign setup, outreach, warm introductions, client meetings, advisory opportunities, GTM campaigns, and AI solution opportunities.

2400.ai does not guarantee any client, meeting, opportunity, payment, revenue, or engagement.

2. Expert Responsibilities

You agree to:

• Provide accurate information about your background, experience, expertise, and professional network.
• Participate professionally in client, prospect, or advisory conversations.
• Not misrepresent your role, relationships, employment history, expertise, or ability to make introductions.
• Comply with all applicable laws, employer policies, confidentiality obligations, and conflict-of-interest restrictions.
• Keep 2400.ai informed of any opportunity, meeting, or engagement generated through the platform.

You are responsible for confirming that your participation does not violate any agreement, employment obligation, confidentiality duty, or other restriction.

3. Campaigns and Outreach

2400.ai may create and manage campaigns based on your expertise, profile, industry background, approved positioning, and target opportunities.

Campaigns may include LinkedIn, email, or other professional outreach.

You authorize 2400.ai to use information you provide to create campaign messaging, positioning, outreach content, and opportunity materials.

4. LinkedIn and Third-Party Accounts

If you connect LinkedIn or any third-party account, you authorize 2400.ai to use that account for agreed campaign-related activity.

You are responsible for complying with all third-party platform terms and policies.

2400.ai is not responsible for LinkedIn or third-party restrictions, rate limits, account limitations, platform changes, or account actions.

5. Opportunities and Compensation

Some opportunities may include advisory fees, consulting fees, referral fees, project fees, revenue share, profit share, or other compensation.

Joining 2400.ai does not guarantee any payment, compensation, client engagement, advisory opportunity, consulting project, or business opportunity.

If a paid opportunity moves forward, the specific scope, responsibilities, payment terms, revenue share, profit share, referral fee, or other commercial terms will be agreed separately in writing through an addendum or separate agreement before you begin work.

Unless a separate written addendum or agreement is signed, no compensation, revenue share, profit share, referral fee, or payment obligation will apply.

6. No Bypass

You agree not to bypass 2400.ai for any client, prospect, referral, campaign opportunity, business opportunity, or AI solution opportunity introduced, sourced, or generated through 2400.ai.

You may not directly engage, contract with, invoice, or accept compensation from such client or opportunity without informing 2400.ai and coordinating the engagement through 2400.ai.

This applies during your use of the platform and for twelve (12) months after your last platform-related introduction, campaign, or opportunity activity.

This does not apply to relationships or opportunities you can clearly show existed before 2400.ai's introduction.

7. Confidentiality

You may receive confidential information from 2400.ai, clients, prospects, or other experts.

You agree to keep such information confidential and use it only for platform-related opportunities.

Confidential information may include client names, target accounts, pricing, product information, campaign details, strategies, business plans, customer information, technical information, AI solution concepts, and non-public opportunity details.

8. Intellectual Property

You retain ownership of your pre-existing expertise, experience, materials, contacts, and professional knowledge.

2400.ai retains ownership of its platform, software, AI agents, workflows, templates, campaign systems, processes, data models, and reusable GTM frameworks.

Any client-specific deliverables, AI solutions, product concepts, or project materials will be governed by a separate written addendum or agreement.

9. Professional Conduct

You agree to use the platform lawfully, ethically, and professionally.

You may not:

• Send false, misleading, unlawful, or spam-like messages.
• Misrepresent your relationship with any company or person.
• Share confidential or restricted information without permission.
• Harass, abuse, or harm any person.
• Use the platform for illegal or unethical purposes.

2400.ai may suspend or remove any Expert who violates these Terms or may harm 2400.ai, its clients, users, or platform.

10. No Employment Relationship

You participate as an independent expert.

Nothing in these Terms creates an employment, partnership, joint venture, agency, franchise, or fiduciary relationship between you and 2400.ai.

11. Limitation of Liability

To the maximum extent permitted by law, 2400.ai will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages.

2400.ai's total liability under these Terms will not exceed the amount paid to you by 2400.ai in the three (3) months before the claim arose, if any.

12. Termination

You may stop using the platform at any time.

2400.ai may suspend or terminate your access if you violate these Terms, provide false information, misuse the platform, bypass 2400.ai, or act in a way that may harm 2400.ai, clients, prospects, users, or other experts.

Sections related to confidentiality, no bypass, intellectual property, compensation, and limitation of liability will survive termination.

13. Updates

2400.ai may update these Terms from time to time.

The updated version will be posted in the platform or otherwise made available. Continued use of the platform means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-law principles.

Any dispute will be handled in the state or federal courts located in California, unless otherwise required by law.

15. Acceptance

By creating a profile, signing up, connecting an account, joining a campaign, participating in an opportunity, or using the platform, you confirm that you have read, understood, and agreed to these Terms.